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Written by Rick baek   
Tuesday, 12 August 2008 09:26

m3 Technology Group is a Managed IT Service provider, we can offer you a fixed price per month to fix all your computer problems.
We provide you with proper documentation of your whole co
mputer setup.
You will have a telephone helpline to answer calls during th
e day.
We send you monthly reports to show the health of your systems.
We watch over your systems and make sure they are runni
ng properly.

With our offer you will know what you are going spend on your computers for the whole year!

On a managed IT contract, we become your full time computer support one stop shop.

Managed IT services, what is it?

•    Classic computer support:
-    You (the customer) experiences a problem
-    You call our office, and may be out of business meanwhile
-    We investigate or send a technician
-    Problem is found and a solution is sought, you might still be out of business
-    We find the solution and fix your problem
-    You can get back to doing your work.


•    The new way, Managed IT services
-    Your computer systems are automatically monitored for faults.
-    We see or are notified of issues either from your system or from other clients
-    We fix most of your computer problems before they can affect your business
-    We supply you with monthly reports to ensure you are informed about the state of your systems
-    We provide you with a telephone support help line for those daily problems.


•    The advantage for you:
-    Flat monthly fee per computer
-    Budget for your IT maintenance spending for the whole year
-    An interface for your staff to lodge problems with a helpdesk.
-    Unlimited telephone support
-    All work performed remotely is included in the monthly fee

A Managed Services Solution can consist of:
Year-round Automated System Management, Patch Management and Updates, Monitoring, Remote Management, Application Deployment, Asset Management, Data Protection, Privacy/Anti-Spy, Anti-Virus, Anti-Spam and other IT related activities.

 

Last Updated on Monday, 07 June 2010 02:32